jilligg Casino
Privacy Policy

This Privacy Policy applies to all personal data processed by jilligg in connection with the operation of the jilligg Casino platform accessible at jilligg.vip, including all related services, applications, promotional features, and customer support interactions.

For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, jilligg acts as the personal information controller in respect of the personal data described in this policy. jilligg is responsible for determining the purposes and means of processing personal data collected through the jilligg platform.

This policy applies to all individuals who:

• Register or attempt to register a player account on the jilligg platform.
• Access or use any feature of the jilligg website or associated services.
• Contact jilligg through any support or communication channel.
• Participate in any promotional activity, VIP program, or bonus scheme offered by jilligg.

This policy does not apply to third-party websites, payment processors, game providers, or other external services that may be accessed through links or integrations on the jilligg platform. jilligg is not responsible for the privacy practices of those third parties, and you are encouraged to review their policies independently.

jilligg collects personal data through multiple channels: directly from you when you register and use the platform, automatically as you interact with our services, and from third parties engaged to assist with identity verification and payment processing.

jilligg does not intentionally collect sensitive personal information — defined under the Data Privacy Act as information relating to racial origin, political affiliations, health conditions, or criminal history — unless specifically required for compliance, fraud prevention, or responsible gaming purposes, in which case you will be informed separately and explicit consent sought.

jilligg processes your personal data for the following clearly defined purposes. No personal data is processed for a purpose not listed below unless jilligg obtains your separate, informed consent before that processing commences.

jilligg processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Contractual Necessity: Processing required to perform the contract between you and jilligg — primarily account management, payment processing, and game provision.
• Legal Obligation: Processing required to comply with applicable Philippine laws, including anti-money laundering obligations, KYC requirements under financial regulations, and tax reporting duties.
• Legitimate Interests: Processing for fraud prevention, security monitoring, and platform analytics where jilligg's interests do not override your fundamental rights and interests. jilligg conducts a legitimate interests assessment before relying on this basis.
• Consent: Processing for purposes not covered by the above bases — such as direct marketing communications — where jilligg obtains your explicit, informed, and freely given consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Where jilligg relies on legitimate interests as a legal basis, you retain the right to object to that processing. See Section 10 for details on how to exercise this right.

jilligg does not sell, rent, or trade your personal data to third parties for their own commercial or marketing purposes. Personal data may be disclosed to the following categories of recipients only where strictly necessary for the purposes described in this policy:

• KYC and Identity Verification Providers: Third-party services engaged to verify your identity and age. These providers process your identification documents and biometric data in a controlled, regulated environment under data processing agreements with jilligg.
• Payment Processing Partners: GCash, PayMaya, BPI, BDO, Metrobank, and other approved payment processors require access to relevant financial and identity data to process your transactions. These partners operate under their own privacy policies and applicable financial regulations.
• Game Software Providers: Some game providers may receive limited technical data (such as a pseudonymized player identifier) to deliver game functionality, resolve game disputes, and comply with their own regulatory obligations. Raw personal identity data is not shared with game providers.
• Regulatory and Law Enforcement Authorities: jilligg may be required to disclose personal data to government agencies, regulatory bodies, or law enforcement authorities where compelled by law or required for compliance with applicable Philippine regulations.
• Professional Advisors: Legal counsel, auditors, and other professional service providers may have limited access to personal data where necessary to provide their services to jilligg, subject to confidentiality obligations.

All third-party recipients of personal data are required to handle such data in accordance with applicable data privacy laws. jilligg uses data processing agreements to govern data sharing with regulated service providers.

Some of jilligg's service providers and game technology partners operate data processing infrastructure outside the Philippines. Where your personal data is transferred to a recipient in another jurisdiction, jilligg takes steps to ensure that the transfer is carried out in accordance with the requirements of the Data Privacy Act of 2012, including ensuring that the recipient country provides a comparable level of protection or that appropriate contractual safeguards are in place.

jilligg implements cross-border data transfer protections including:

• Data processing agreements incorporating data transfer clauses that bind recipients to privacy standards equivalent to those required under Philippine law.
• Assessing the adequacy of data protection in the recipient jurisdiction before initiating transfers.
• Applying data minimization principles to cross-border transfers — only data strictly necessary for the transfer purpose is transmitted.

You may request information about the specific safeguards in place for cross-border transfers of your personal data by contacting jilligg through the channels described in Section 13.

jilligg uses cookies and similar tracking technologies on the jilligg.vip platform to ensure proper functionality, maintain your login session, and gather aggregated usage data to improve the platform experience.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may prevent certain jilligg platform features from functioning correctly, including the ability to remain logged in to your account.

jilligg retains personal data only for as long as is necessary to fulfil the purpose for which it was collected or as required by applicable legal, regulatory, or audit obligations. The following retention periods apply as general guidelines:

• Active Account Data: Retained throughout the duration of your active relationship with jilligg and for a minimum of five (5) years following account closure, to satisfy anti-money laundering and financial record-keeping obligations under Philippine law.
• KYC Identity Documents: Retained for a minimum of five (5) years from the date of KYC completion or account closure, whichever is later, in accordance with regulatory requirements.
• Transaction and Financial Records: Retained for a minimum of five (5) years from the date of each transaction for tax and anti-money laundering compliance purposes.
• Gaming Activity Logs: Retained for a minimum of three (3) years from the date of each session to support dispute resolution and regulatory compliance.
• Customer Support Communications: Retained for a minimum of two (2) years from the date of each interaction to support quality review and dispute resolution.
• Marketing Consent Records: Retained for the duration of your account and for two (2) years following any withdrawal of marketing consent, as evidence of compliance.

Upon expiry of the applicable retention period, personal data is securely and irreversibly deleted from jilligg's active systems. Where legal holds or ongoing investigations require extended retention, data is segregated and access-restricted until the hold is lifted.

jilligg implements a multi-layered technical and organizational security framework to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Key security measures in place include:

• Encryption in Transit: All data transmitted between your device and jilligg servers is encrypted using 256-bit TLS/SSL protocols. Login credentials and payment data are never transmitted in plain text.
• Encryption at Rest: Sensitive personal data stored on jilligg infrastructure — including passwords (stored as salted hashes), payment details, and identity documents — is encrypted at rest using industry-standard algorithms.
• Access Controls: Access to personal data within jilligg's internal systems is restricted on a need-to-know basis. Staff access is logged, monitored, and subject to regular review.
• Two-Factor Authentication: jilligg offers 2FA to all account holders and requires it for administrative access to systems containing personal data.
• Regular Security Audits: jilligg conducts periodic vulnerability assessments and penetration testing of its platform infrastructure.
• Staff Training: All jilligg personnel with access to personal data undergo data privacy and security training appropriate to their role.

In the event of a personal data breach that poses a risk to your rights and freedoms, jilligg will notify the National Privacy Commission (NPC) of the Philippines within seventy-two (72) hours of becoming aware of the breach, as required under the Data Privacy Act. Affected players will be notified without undue delay through their registered contact details, with information about the nature of the breach, the data affected, and the steps being taken to address it.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you are entitled to exercise the following rights in respect of your personal data held by jilligg. These rights may be exercised by contacting jilligg through the channels described in Section 13.

To exercise any of the above rights, please submit a written request to jilligg through the support email address listed in Section 13. jilligg will respond to all rights requests within fifteen (15) business days. Complex requests may require up to thirty (30) business days, and you will be informed if an extension is necessary.

The jilligg platform is strictly intended for individuals who are 21 years of age or older. jilligg does not knowingly collect, process, or retain personal data from individuals under the age of 21.

Age verification is a mandatory component of the jilligg KYC process. Any account where KYC verification reveals that the account holder is under 21 years of age will be immediately suspended. All funds held in such an account will be reviewed and handled in accordance with applicable regulatory requirements. The personal data associated with the underage account will be retained only for the minimum period required to comply with legal obligations before being securely deleted.

If you are a parent or guardian and believe that a minor under your care has created a jilligg account, please contact jilligg support immediately at the address in Section 13. jilligg will investigate and take prompt action including account closure and data deletion to the extent legally permissible.

jilligg reserves the right to update or revise this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the structure of our platform. The "Last Updated" date at the top of this page indicates when the most recent changes took effect.

Where changes are material — meaning they significantly affect your rights or the way jilligg processes your data — jilligg will notify you through one or more of the following channels prior to the changes taking effect:

• A notice displayed prominently on the jilligg platform upon login.
• An in-platform push notification to your registered account.
• An email sent to your registered email address.

Your continued use of the jilligg platform after the effective date of any updated Privacy Policy constitutes your acknowledgment of and agreement to the updated terms. If you do not accept the updated Privacy Policy, you must cease using the jilligg platform and may request account closure by contacting support.

Previous versions of this Privacy Policy are available upon request by contacting jilligg through the support channels listed in Section 13.

jilligg has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable data privacy legislation. If you have any questions, concerns, or requests relating to the processing of your personal data by jilligg, you may contact us through the following channels:

jilligg is committed to resolving privacy concerns promptly and transparently. We encourage you to contact us directly in the first instance so that we have the opportunity to address your concerns before a formal regulatory complaint is filed.